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Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes

Description: The nursing home industry has been saturated for decades with culture change initiatives in an effort to improve resident quality of care. The direct care worker (DCW) is considered a critical position to achieving nursing facility quality improvements. Understanding what leads to job satisfaction for DCWs could result in improved resident care. The relationship DCWs have with their direct supervisor or upper-level manager can impact employee satisfaction. The purpose of this research is to ide… more
Date: December 2017
Creator: Whitaker, Lisa
Partner: UNT Libraries
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