Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes

Thumbnail image of item number 1 in: 'Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes'.
Thumbnail image of item number 2 in: 'Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes'.
Thumbnail image of item number 3 in: 'Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes'.
Thumbnail image of item number 4 in: 'Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes'.
Showing 1-4 of 80 pages in this dissertation.

PDF Version Also Available for Download.

Description

The nursing home industry has been saturated for decades with culture change initiatives in an effort to improve resident quality of care. The direct care worker (DCW) is considered a critical position to achieving nursing facility quality improvements. Understanding what leads to job satisfaction for DCWs could result in improved resident care. The relationship DCWs have with their direct supervisor or upper-level manager can impact employee satisfaction. The purpose of this research is to identify factors that are associated with DCWs satisfaction with supervisor and management support. Data was obtained from 307 DCWs who were employed at 11 North Texas … continued below

Physical Description

vii, 72 pages

Creation Information

Whitaker, Lisa December 2017.

Context

This dissertation is part of the collection entitled: UNT Theses and Dissertations and was provided by the UNT Libraries to the UNT Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 147 times. More information about this dissertation can be viewed below.

Who

People and organizations associated with either the creation of this dissertation or its content.

Author

Chairs

Committee Member

Publisher

Rights Holder

For guidance see Citations, Rights, Re-Use.

  • Whitaker, Lisa

Provided By

UNT Libraries

The UNT Libraries serve the university and community by providing access to physical and online collections, fostering information literacy, supporting academic research, and much, much more.

About | Browse this Partner

Contact Us

Corrections Questions

What

Descriptive information to help identify this dissertation. Follow the links below to find similar items on the Digital Library.

Degree Information

Description

The nursing home industry has been saturated for decades with culture change initiatives in an effort to improve resident quality of care. The direct care worker (DCW) is considered a critical position to achieving nursing facility quality improvements. Understanding what leads to job satisfaction for DCWs could result in improved resident care. The relationship DCWs have with their direct supervisor or upper-level manager can impact employee satisfaction. The purpose of this research is to identify factors that are associated with DCWs satisfaction with supervisor and management support. Data was obtained from 307 DCWs who were employed at 11 North Texas nursing homes. It was expected that factors affecting satisfaction with direct supervision and upper-level management would differ. In fact, the study found that the antecedents for employee satisfaction with supervisor support were participative decision-making/empowerment, age, information exchange and feedback. Furthermore, participative decision-making/empowerment, perceived competence, staffing, information exchange and feedback were found to affect direct care workers' satisfaction with manager support. In conclusion, this research provides a starting point towards a more holistic view of employee satisfaction with supervisor support by considering the preceding factors and its subsequent effects.

Physical Description

vii, 72 pages

Language

Item Type

Identifier

Unique identifying numbers for this dissertation in the Digital Library or other systems.

Collections

This dissertation is part of the following collection of related materials.

UNT Theses and Dissertations

Theses and dissertations represent a wealth of scholarly and artistic content created by masters and doctoral students in the degree-seeking process. Some ETDs in this collection are restricted to use by the UNT community.

About | Browse this Collection

What responsibilities do I have when using this dissertation?

Digital Files

When

Dates and time periods associated with this dissertation.

Creation Date

  • December 2017

Added to The UNT Digital Library

  • Jan. 27, 2018, 7:36 a.m.

Description Last Updated

  • Jan. 3, 2023, 4:24 p.m.

Usage Statistics

When was this dissertation last used?

Yesterday: 0
Past 30 days: 1
Total Uses: 147
More Statistics

Interact With This Dissertation

Here are some suggestions for what to do next.

Start Reading

Thumbnail image of item number 1 in: 'Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes'.
Thumbnail image of item number 2 in: 'Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes'.
Thumbnail image of item number 3 in: 'Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes'.
Thumbnail image of item number 4 in: 'Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes'.

PDF Version Also Available for Download.

Citations, Rights, Re-Use

International Image Interoperability Framework

IIF Logo

We support the IIIF Presentation API

Links for Robots

Helpful links in machine-readable formats.

Archival Resource Key (ARK)

International Image Interoperability Framework (IIIF)

Metadata Formats

Images

URLs

Stats

Whitaker, Lisa. Employee Satisfaction with Supervisor Support: The Case of Direct Care Workers in Nursing Homes, dissertation, December 2017; Denton, Texas. (https://digital.library.unt.edu/ark:/67531/metadc1062874/: accessed May 27, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; .

Back to Top of Screen