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open access

The Impact of Social Isolation Arising from COVID-19 Pandemic on the Use of Customer Service Channels

Description: The new coronavirus COVID-19 pandemic forced the population to adapt routines, create new habits and adapt to the new reality. A significant change resulting from social isolation was the way that consumers began to seek the provision of services and purchase of products. What was previously done predominantly in physical stores, started to be carried out by digital channels, according to the customers' preference. Because it provides essential services, Companhia Águas de Joinville (CAJ) also … more
Date: December 2020
Creator: Siewert Pretto, Luana; Loth, Adriana Falcão; de Almeida Pires, Marcos Henrique & de Sa Freire, Patricia
Partner: UNT College of Information
open access

Innovation Process Based on Customer Development in a Large Mature Company

Description: This case study was built from a semi-structured interview with the Innovation manager and a UX Designer at that institution. It was possible to verify from the analysis of the interview that the company is able to apply only part of the Customer Development process in its new product innovation process.
Date: December 2020
Creator: Reis, Kleiton Luiz Nascimento & Baldessar, Maria José
Partner: UNT College of Information
open access

Social Media, Grindr, and PrEP: Sexual Health Literacy for Men Who have Sex with Men in the Internet Age

Description: Despite continued improvements to HIV/AIDS treatment and awareness, HIV transmission rates remain high among men who have sex with men (MSM). Online consumer health information targeting high risk MSM through social media and geosocial networking (GSN) apps have shown to be successful HIV intervention strategies. This review article addresses (1) the efficacy and acceptance of delivering consumer health information about pre-exposure prophylaxis (PrEP) and HIV prevention through GSN apps, (2) t… more
Date: December 2020
Creator: Goodwin, Gavin
Partner: UNT College of Information
open access

The Corporate Education System in a Financial Institution in Southern Brazil: Maturity Diagnosis

Description: Corporate universities make up a strategic umbrella for developing the organizational ecosystem with a high impact on business goals. A mature organization in educational activities necessarily creates lasting and sustainable mechanisms for human and organizational development. Thus, we sought to identify the maturity level of a corporate education system and the necessary actions for its evolution based on the Kraemer model (2018).
Date: December 2020
Creator: Neves, Marta Silva; de Sa Freire, Patricia & Silva, Talita Caetano
Partner: UNT College of Information
open access

Role of Social Media in Spreading Fake News During COVID-19 Pandemic: A Survey among University Students of Bangladesh

Description: Arising in China in December 2019, the novel coronavirus (COVID-19) soon spread to other countries worldwide including Bangladesh. Mass media and social media platforms played an important role in providing Coronavirus related information and news as they enable people to share news as well as personal experiences with one another rapidly. Since little is known about COVID-19, various fake news spread across social media that panicked people into making panic decisions. The primary objective of… more
Date: December 2020
Creator: Atikuzzaman, MD.
Partner: UNT College of Information
open access

Artificial Intelligence and Knowledge Management in South African Automotive Industries

Description: Automotive industries in the developed world have strived to improve performance and productivity by incorporating Knowledge Management (KM) practices in their manufacturing processes. This has been attributed to the use of upgraded technological capabilities in the acquisition, sharing, and retention of organizational knowledge. Literature has unpacked that as much as automotive industries need Information Communication Technologies (ICTs) in their KM strategy, they should also include aspects… more
Date: December 2020
Creator: Musonza, Charleen & Muchaonyerwa, Ndakasharwa
Partner: UNT College of Information
open access

Crisis and Culture

Description: The research seeks to know if the COVID-19 pandemic has created culture change by measuring the criteria of work outputs and actions of organization members. As a part of this research, a survey was developed to identify how and to what extent workplace culture has been impacted. 111 professional services staff from a North Texas business were surveyed. We identified three factors for criteria of work outputs and behavior that indicates the current level of change of the culture. The three fact… more
Date: December 2020
Creator: Beaver, Zachery R.
Partner: UNT College of Information
open access

Blended Learning During Pandemic Through Knowledge Management an Analytical Study

Description: Blended learning (BL) assimilates the best digital high-tech learning and traditional methods that involve students in network learning transcending physical boundaries. It has been embraced as a possibility so that knowledge can be distributed through time and space. KM-based approaches may be used to collect, coordinate, and transmit intelligence to control processes that can be utilized efficiently to recognize and share the most important details to address customer needs. This study aims t… more
Date: December 2020
Creator: Hasan, Khandakar Kamrul; Mukherjee, Debarshi; Othman, Roslina & Mostofa, Sk Mamun
Partner: UNT College of Information
open access

The Influence of Information Technology Support on Knowledge Management Process of Nurses in Patient Care

Description: The current study investigated the influence of information technology support on knowledge management process of nurses in patient care. Recent concerns about the issue of nursing care delivery have accentuated the need for more improved health services. The importance of knowledge management in improving performance has been strongly highlighted in existing literature. Paucity of studies exist in information technology-based knowledge management of nurses in Nigeria. A quantitative approach c… more
Date: December 2020
Creator: Ajanaku, Olateju Jumoke
Partner: UNT College of Information
open access

Innovation Process Based on Customer Development in a Large Mature Company

Description: The Customer Development process, widely used by startups, is designed with the aim that, at the end of a process of development of an innovation, the customer can see the maximum value in the product. But there are few studies on the application of this methodology in mature companies. The aim of this study was to assess whether it is indeed possible to apply the Customer Development process in a mature firm. This case study was built from a semi-structured interview with the Innovation manage… more
Date: December 2020
Creator: Reis, Kleiton & Baldessar, Maria Jose
Partner: UNT College of Information
open access

Relationship Between Jobs and Soft Skills in the Technology Sector: a Case Study in the City of Florianópolis

Description: The Soft Skills theme has been presented and discussed by several academic and professional players: researchers, consultants, entrepreneurs and technicians in Human Resources. These are personal skills that go beyond technical competence, absolutely determining the performance of any organization. Understanding what they will be and how to develop these skills has been the challenge of the World Economic Forum (WEF), which periodically publishes reports mapping areas, professions and skills th… more
Date: December 2020
Creator: Vedovatto, Andreici Daiani; Vedovatto, Andreici Daiani; Gargioni, Sergio Luiz; Marques, Jamile Sabatini; Rath, Rafael & Karam-Koleski, Adriana
Partner: UNT College of Information
open access

Agan

Description: A souvenir on late Budaola (Budmol) Daimari published by the reception committee on the day of his funeral ceremony at No.1 Balisitha.
Date: December 27, 2020
Creator: Boro, Kiran & Basumatary, Prafulla
Partner: UNT College of Information
open access

Spatial Decomposition of a Broadband Pulse Caused by Strong Frequency Dispersion of Sound in Acoustic Metamaterial Superlattice

Description: This article uses an acoustic metamaterial superlattice for the spatial and spectral deconvolution of a broadband acoustic pulse into narrowband signals with different central frequencies.
Date: December 30, 2020
Creator: Jin, Yuqi; Zubov, Yurii; Yang, Teng; Choi, Tae-Youl; Krokhin, Arkadii A. & Neogi, Arup
Partner: University of North Texas
open access

Paradigm Shift Toward Digital Neuropsychology and High-Dimensional Neuropsychological Assessments: Review

Description: Article reviews opportunities for novel brain-behavior characterizations. Emphasis is placed on the increasing concern of neuropsychology with these topics and the need for development in these areas to maintain relevance as a scientific discipline and advance scientific developments.
Date: December 16, 2020
Creator: Parsons, Thomas D. & Duffield, Tyler
Partner: UNT College of Information
open access

Initial Response to COVID-19: A Mixed-Methods Analysis of Media and School Communications to Identify Pedagogical Implications for Remote Teaching

Description: Article examining one month of social media, news media, school district websites’ continuity plans and educational affiliate organizations, to unveil K-12 stakeholders’ initial response to K-12 remote teaching following the declaration of the national emergency of the COVID-19 pandemic in the USA. Initial responses focused on community lockdown procedures, sustaining education, adapting to a remote lifestyle and political tension. The authors revisited included tweets one week later to measure… more
Date: December 4, 2020
Creator: Eutsler, Lauren; Antonenko, Pavlo D. & Mitchell, Chrystine
Partner: UNT College of Education
open access

Artist interviews and revisionist art history: women of African descent, critical practice and methods of rewriting dominant narratives

Description: Article reflecting on over ten years of conducting and collecting interviews with and by women artists of African descent in a variety of formats (e.g. narrative arts writing, academic research and documentary film/video) to note the specific ways that artists’ interviews help to rewrite art-historical narratives.
Date: December 2020
Creator: Cross, Lauren E.
Partner: UNT College of Visual Arts + Design
open access

Comparative Proteomics Analysis Reveals Unique Early Signaling Response of Saccharomyces cerevisiae to Oxidants with Different Mechanism of Action

Description: This article uses a discovery driven comparative proteomics analysis to reveal unique early signaling response of the yeast Saccharomyces cerevisiae on the proteome level to oxidants with a different mechanism of action as early as 3 min after treatment with four oxidants, namely H₂O₂, cumene hydroperoxide (CHP), and menadione and diamide, when protein abundances were compared using label-free quantification relying on a high-resolution mass analyzer (Orbitrap).
Date: December 26, 2020
Creator: Pandey, Prajita; Zaman, Khadiza; Prókai, László, 1958- & Shulaev, Vladimir
Partner: UNT College of Science
open access

Mapping Dragon Fruit Croplands from Space Using Remote Sensing of Artificial Light at Night

Description: Article using National Polar Partnership (NPP)-Visible Infrared Imaging Radiometer Suite (VIIRS) NTL remote sensing data to observe the seasonal variation of artificial lighting in dragon fruit cropland in Binh Thuan Province, Vietnam. The results suggest that the NTL remotely sensed data could be used to reveal some agricultural productive activities such as dragon fruits production accurately by monitoring the seasonal artificial lighting. This research demonstrates the application potential … more
Date: December 17, 2020
Creator: Wang, Ruirui; Shi, Wei & Dong, Pinliang
Partner: UNT College of Liberal Arts & Social Sciences
open access

Exploring Knowledge Creation from Project Management Processes using an Analytics Approach: A First Look

Description: Organizations struggle to harness tacit knowledge – the knowledge that resides in the heads of knowledge workers, whereas there are always opportunities to capture knowledge during project management activities. Using a literature review, this paper analyzes how knowledge can be captured during different project management phases. It attempts to bridge frequently ignored areas of project management, knowledge management, and analytics.
Date: December 2020
Creator: Atolagbe-Olaoye, Abidemi
Partner: UNT College of Information
open access

The Impact of Cyber Addiction on Information Overload and Workplace Performance

Description: Cyber addiction refers to the excessive use of internet and cyber application leading to adverse outcomes such as stress, distractions, reduced motivation levels, and challenges in task orientation. Uncontrolled consumption of the internet leads to information overload that impact productivity and workplace performance (Griffiths, 2010). In such cases, the ubiquitous availability of information can lead to IT-related stress where users derive a reduced sense of satisfaction (Diomidous et al. 20… more
Date: December 2020
Creator: Alboulayan, Moneerah & Hawamdeh, Suliman M.
Partner: UNT College of Information
open access

Information Representation and Knowledge Organization in Cultural Heritage Organizations in Arab Gulf Counties: A case study of Alqabas Archive

Description: The goal of this study is to explore how information is currently organized in digital cultural heritage collections in Arabian Gulf countries. it focused on Alqabas – a Kuwaiti institution with a strong reputation of early adopter of digital archiving and developer of major digital collections in Arab Gulf counties, accumulated experience in knowledge management. The mixed-methods study combined semi-structured interview of the Alqabas archive manager and in-depth content analysis of a sample … more
Date: December 2020
Creator: Aljalahmah, Saleh & Zavalina, Oksana
Partner: UNT College of Information
open access

Knowledge Management in Cybersecurity Education Using Concept Maps

Description: The purpose of this research is to explore concept maps as a viable and effective knowledge management tool for cybersecurity education. Concept maps serve as a visual representation of knowledge. They are commonly utilized to support the teaching and learning process or as a student learning evaluation tool. While the focus of education research is on tools specific to cybersecurity such as learning management systems and cyber ranges, there is little dedicated to understanding how concept map… more
Date: December 2020
Creator: Bernot, Jordan E. F. & Chang, Hsia-Ching
Partner: UNT College of Information
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