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The Applicability of SERVPERF in Judging Service Quality for Biomedical Information Professionals

Description: The applicability of SERVPERF as a tool for judging the quality of services used by biomedical information professionals was tested using standard statistical procedures. Data was gathered nationally via a combination of electronic and non-electronic forms, from Area Health Education Center (AHEC) information professionals and the results consolidated to provide information for the study. It was determined that SERVPERF was applicable in making judgements about service quality for AHEC informat… more
Date: May 1999
Creator: Jenkins, Sharon D. (Sharon Dezel)
Partner: UNT Libraries
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The Matters of Troy and Thebes and Their Role in a Critique of Courtly Life in Chaucer and the Gawain-Poet

Description: Both Chaucer and the Gawain-poet use the Matters of Troy and Thebes as material for a critique of courtly life, applying these literary matters to the events and actions in and around Ricardian England. They use these classical matters to express concerns about the effectiveness of the court of Richard II. Chaucer uses his earlier works as a testing ground to develop his views about the value of duty over courtly pursuits, ideas discussed more completely in Troilus and Criseyde. The Gawain-poet… more
Date: May 1999
Creator: Jones, Oliver M.
Partner: UNT Libraries

Bad Boy From Rosebud: the Murderous Life of Kenneth Allen Mcduff

Description: In October of 1989, the State of Texas set Kenneth Allen McDuff, the Broomstick Murderer, free on parole. By choosing to murder again, McDuff became the architect of an extraordinarily intolerant atmosphere in Texas. The spasm of prison construction and parole reforms—collectively called the “McDuff Rules”—resulted from an enormous display of anger vented towards a system that allowed McDuff to kill, and kill again. Bad Boy from Rosebud is a chilling account of the life of one of the most heart… more
Access: Restricted to UNT Community Members. Login required if off-campus.
Date: July 15, 1999
Creator: Lavergne, Gary M.
Partner: UNT Press

American Voudou: Journey Into a Hidden World

Description: Voudou (an older spelling of voodoo)—a pantheistic belief system developed in West Africa and transported to the Americas during the diaspora of the slave trade—is the generic term for a number of similar African religions which mutated in the Americas, including santeria, candomble, macumbe, obeah, Shango Baptist, etc. Since its violent introduction in the Caribbean islands, it has been the least understood and most feared religion of the New World—suppressed, out-lawed or ridiculed from Haiti… more
Access: Restricted to UNT Community Members. Login required if off-campus.
Date: November 15, 1999
Creator: Davis, Rod
Partner: UNT Press

Through Animals' Eyes: True Stories From a Wildlife Sanctuary

Description: “Heartwarming tales of rescued creatures are presented in this collection of vignettes from a large wildlife rehabilitation center.”—Booklist. “Her brief stories are often touching, such as when she describes a young raccoon, rescued from a fire, self-medicating its burned paws with aloe vera plants; or two crab-eating macaques, confined inside a research facility for eighteen years, experiencing the outdoors for the first time.”—Natural History. “This book deserves a spot on every library shel… more
Access: Restricted to UNT Community Members. Login required if off-campus.
Date: February 15, 1999
Creator: Cuny, Lynn Marie
Partner: UNT Press
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Standards for Internal Control in the Federal Government (Supersedes AIMD-98-21.3.1)

Description: Guidance issued by the General Accounting Office with an abstract that begins "This publication supersedes AIMD-98-21.3.1, Standards for Internal Control in the Federal Government (Exposure Draft), December 1997. This publication supersedes AIMD-99-21.3.1, Standards for Internal Control in the Federal Government (Exposure Draft), May 1999. GAO published a guide on internal control standards for executive agency managers as required by the Federal Managers' Financial Integrity Act. The standards… more
Date: November 1, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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Information Security: SSA's Computer Intrusion Detection Capabilities

Description: Correspondence issued by the General Accounting Office with an abstract that begins "GAO reviewed the Social Security Administration's (SSA) computing environment, focusing on its policies, procedures, and techniques designed to detect, respond to, and report on incidents of computer intrusion and misuse."
Date: October 27, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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Bankruptcy Reform: Use of the Homestead Exemption by Chapter 7 Bankruptcy Debtors in the Northern District of Texas and the Southern District of Florida in 1998

Description: Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the use of the homestead exemption by bankruptcy debtors in Texas and Florida, focusing on statistically valid probability samples of chapter 7 bankruptcy cases that were closed in 1998 in the Northern District of Texas and the Southern District of Florida. GAO used the data from these samples to estimate for each district the (1) the proportion of chapter 7 per… more
Date: June 18, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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Social Security Administration: Compliance With Presidential Directive to Reduce Management-to-Staff Ratio

Description: Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the Social Security Administration's (SSA) efforts to implement a National Performance Review (NPR) recommendation to reduce its management-to-staff ratio, focusing on the: (1) progress SSA has made to date in achieving the directive to reduce its management-to-staff ratio, particularly for staff graded GS-12 and above; and (2) steps SSA has taken to reduce the … more
Date: January 22, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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Financial Management: National Institutes of Health Research Invention Licenses and Royalties

Description: Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on issues related to the National Institutes of Health's (NIH) licensing of inventions developed under intramural research projects, focusing on the: (1) extent of and reasons for the differences between the number of research inventions licensed under cooperative research and development agreements (CRADA) compared to inventions licensed under other… more
Date: November 22, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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Emergency and State and Local Law Enforcement Systems: Committee Questions Concerning Year 2000 Challenges

Description: Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the challenges facing emergency services and state and local law enforcement systems in addressing the year 2000 computing problem. This report responds to congressional questions regarding GAO's April 29, 1999, testimony on the year 2000 readiness status of the nation's law enforcement systems."
Date: July 14, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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Foreign Military Sales: Recovery of Nonrecurring Research, Development, and Production Costs

Description: Correspondence issued by the General Accounting Office with an abstract that begins "GAO provided information on the Department of Defense's efforts to recover the nonrecurring research, development, and production costs from its Foreign Military Sales (FMS) Program trust fund for items that were delivered to FMS customers."
Date: May 19, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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Organ Procurement and Transplantation Network: Legal Liability and Data Confidentiality

Description: Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO provided information on the Organ Procurement and Transplantation Network (OPTN), focusing on the impact of proposed Department of Health and Human Services' (HHS) modifications on the: (1) confidentiality of information about the program; and (2) possible legal liability of members of the Network arising from their peer review activities."
Date: May 3, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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Insurance Industry: Regulators Are Less Active in Encouraging and Validating Year 2000 Preparedness

Description: A statement of record issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed the banking, securities, and insurance regulators' efforts to validate their year 2000 preparedness."
Date: March 11, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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Economic Development: Observations Regarding the Economic Development Administration's May 1998 Final Report on Its Public Works Program

Description: Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the Economic Development Administration's (EDA) May 1998 report on its public works program, which created jobs in economically distressed communities, focusing on whether: (1) the report's results would be similar if additional variables that directly took into account the prior level of a county's employment or population were included in the analyses; (2) the… more
Date: March 23, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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Federally Chartered Corporation: Review of the Financial Statement Audit Report for the Congressional Medal of Honor Society of the United States of America for 1997

Description: Correspondence issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO reviewed the audit report covering the financial statements of the Congressional Medal of Honor Society of the United States of America for the year ended December 31, 1997, focusing on whether the audit report complied with the financial reporting requirements of the law."
Date: February 19, 1999
Creator: United States. General Accounting Office.
Partner: UNT Libraries Government Documents Department
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