The Acceptance and Use of Cloud Computing Services by Small and Medium Enterprises in Lagos, Nigeria

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This study explored the acceptance of cloud computing (CC) services by small and medium enterprises (SMEs) in Lagos, Nigeria, which has been missing from CC services literature. It aimed to understand the motivations for adoption, the uses of the services, and the benefits they derive from it. The uses and gratification theory was applied as the theoretic framework for this endeavor. An online survey with close-ended and open-ended questions was distributed to 1200 randomly selected participants through email. In total, 392 valid responses were collected and analyzed using descriptive statistics and categories. The results found that SMEs in Lagos, Nigeria … continued below

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viii, 126 pages

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Azogu, Olajumoke Oluwaseye May 2017.

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This dissertation is part of the collection entitled: UNT Theses and Dissertations and was provided by the UNT Libraries to the UNT Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 321 times. More information about this dissertation can be viewed below.

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  • Azogu, Olajumoke Oluwaseye

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This study explored the acceptance of cloud computing (CC) services by small and medium enterprises (SMEs) in Lagos, Nigeria, which has been missing from CC services literature. It aimed to understand the motivations for adoption, the uses of the services, and the benefits they derive from it. The uses and gratification theory was applied as the theoretic framework for this endeavor. An online survey with close-ended and open-ended questions was distributed to 1200 randomly selected participants through email. In total, 392 valid responses were collected and analyzed using descriptive statistics and categories. The results found that SMEs in Lagos, Nigeria had a low level of awareness and appreciation of CC services. The adoption rate was also low. Unlike their counterparts in other regions, SMEs primary concerns were service downtime, stable power supply, and better internet access. The study found that SMEs were not taking full advantage of the capabilities of CC services. Some sections, however, were doing better than others, such as the information and communications sub-sector. This study suggested that targeted interventions should be conducted to raise the awareness of CC services in SMEs, and to improve their efficient and effective use of CC services. The uses and gratification theory was appropriate for guiding this study to understand the acceptance and use of CC services by SMEs in Lagos, Nigeria.

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viii, 126 pages

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  • May 2017

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  • July 12, 2017, 3:17 a.m.

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  • June 3, 2022, 12:48 p.m.

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Thumbnail image of item number 1 in: 'The Acceptance and Use of Cloud Computing Services by Small and Medium Enterprises in Lagos, Nigeria'.
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Azogu, Olajumoke Oluwaseye. The Acceptance and Use of Cloud Computing Services by Small and Medium Enterprises in Lagos, Nigeria, dissertation, May 2017; Denton, Texas. (https://digital.library.unt.edu/ark:/67531/metadc984117/: accessed May 26, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; .

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