This presentation is about the Online Reference Help Desk utilized by the University of North Texas. It includes information on the history of the service and how it works, as well as facts about the Help Desk's performance since origination. This presentation was given at the Music Library Association Conference on February 13, 2003.
The UNT Music Library supports the scholarly and performance research needs of the College of Music by collecting and preserving monographs, reference works, periodicals, printed music, and sound recording formats, as well as subscribing to electronic databases for research and streaming music. Special collections are a particular strength of the Music Library's holdings.
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Description
This presentation is about the Online Reference Help Desk utilized by the University of North Texas. It includes information on the history of the service and how it works, as well as facts about the Help Desk's performance since origination. This presentation was given at the Music Library Association Conference on February 13, 2003.
This presentation is part of the following collection of related materials.
UNT Scholarly Works
Materials from the UNT community's research, creative, and scholarly activities and UNT's Open Access Repository. Access to some items in this collection may be restricted.
Arnold, Donna M. & Tarlton, Martha.Good, Fast, and Cheap: The Pioneering Reference Chat Service at the University of North Texas,
presentation,
2003;
(https://digital.library.unt.edu/ark:/67531/metadc801969/:
accessed May 24, 2024),
University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu;
crediting UNT Music Library.
