Role of Electronic Healthcare Record Adoption in Enhancing the Relationship between Quality Measures and Hospital Financial Performance

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Article asserts that the most significant government-mandated technology is the implementation of Electronic Health Records (EHRs). The present research examines EHR through the lens of Resource Advantage Theory –– to empirically assess how partial and comprehensive implementation levels of EHR adoption influence quality management and financial performance of hospitals.

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Malhan, Amit; Pavur, Robert J.; Pelton, Lou E. & Manuj, Ila November 16, 2022.

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This article is part of the collection entitled: UNT Scholarly Works and was provided by the UNT College of Business to the UNT Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 48 times, with 32 in the last month. More information about this article can be viewed below.

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Article asserts that the most significant government-mandated technology is the implementation of Electronic Health Records (EHRs). The present research examines EHR through the lens of Resource Advantage Theory –– to empirically assess how partial and comprehensive implementation levels of EHR adoption influence quality management and financial performance of hospitals.

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18 p.

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Abstract: Electronic Health Records (EHRs) are designed as a real-time digital record to streamline distinctive and valuable patient information across multiple stakeholders in the healthcare delivery channel. The stakeholders include hospitals, healthcare providers and patients, as well as a myriad of third-party providers (i.e., insurance companies, Medicare). Academicians, practitioners and public policy makers are grappling with uneven experiences and empirical findings regarding the relationship between technology-enabled information sharing and the ensuing quality of healthcare outcomes. The most significant government-mandated technology is the implementation and adoption of EHR. The present research examines EHR through the lens of Resource Advantage Theory –– to empirically assess how partial and comprehensive implementation levels of EHR adoption influence quality management and financial performance of hospitals. Based on archival data attained from 210 hospitals in the state of Texas, the results indicate positive relationships between EHR and the quality of care. While it is generally recognized that EHR and quality management affect a hospital’s performance, this research investigates the moderating effect that EHR has on quality management and a hospital’s performance. These findings provide hospital administrators, practitioners, and third-party payers with an integrative and parsimonious model to understand the impact of partial and comprehensive levels of EHR implementation on the relationship of healthcare quality and hospital performance.

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  • American Business Review, 25(2), Elsevier, November 16, 2022, pp. 1-18

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  • Publication Title: American Business Review
  • Volume: 25
  • Issue: 2
  • Page Start: 515
  • Page End: 532
  • Peer Reviewed: Yes

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  • November 16, 2022

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  • Sept. 21, 2023, 6:30 a.m.

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  • Nov. 16, 2023, 10:54 a.m.

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Malhan, Amit; Pavur, Robert J.; Pelton, Lou E. & Manuj, Ila. Role of Electronic Healthcare Record Adoption in Enhancing the Relationship between Quality Measures and Hospital Financial Performance, article, November 16, 2022; (https://digital.library.unt.edu/ark:/67531/metadc2178715/: accessed May 23, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; crediting UNT College of Business.

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