Telecommunications: Overview of the Cramming Problem
Description:
Testimony issued by the General Accounting Office with an abstract that begins "Pursuant to a congressional request, GAO discussed Internet-related cramming, which is the inclusion of unauthorized, misleading, or deceptive charges on a consumer's telephone bill, focusing on: (1) the extent of cramming complaints; (2) state and federal regulatory initiatives to protect consumers from cramming; and (3) state and federal enforcement actions against companies engaged in cramming."
Date:
October 25, 1999
Creator:
United States. General Accounting Office.
Item Type:
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Partner:
UNT Libraries Government Documents Department