16 Matching Results

Search Results

Results: 1 - 16
open access

Virtual teams: The relationship between organizational support systems and effectiveness

Description: This study investigates the effects of eight organizational support systems on virtual team effectiveness in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. One hundred and eighty surveys were sent to information technology managers and collaborative team members, representing 43 companies. The results indicated that developing new roles for IT professionals and senior managers signi… more
Date: May 2001
Creator: Townsley, Carole
Partner: UNT Libraries
open access

Virtual Teams and Technology: The Relationship between Training and Team Effectiveness

Description: The impact of training on virtual team effectiveness was assessed in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. A 12-page survey was developed exploring all aspects of virtual teams. 180 surveys were distributed, 52 were returned representing 43 companies. Training led to higher effectiveness in planning tasks and setting goals, solving problems and making decisions, and conflic… more
Date: May 2001
Creator: Andrews, Angelique
Partner: UNT Libraries
open access

Effects of Implementing a Competency-Based Performance Management System on Measures of Sales Performance

Description: Use of competency models has exploded in recent years. Unfortunately, the empirical research to validate such systems is scarce. This study explores the relationship between Competency-based Performance Management Systems and sales performance to determine whether the use of these systems increases performance. Performance data from sales representatives in a medical products company were examined to determine changes in performance following the introduction of the Competency-based Performance… more
Date: May 2000
Creator: Lynch, Ronald
Partner: UNT Libraries
open access

A Concurrent Validation Study of a Paper and Pencil Test Battery for a Sales Position

Description: Participating in this study were 251 decorator consultants. The decorator consultant position is a direct sales position. The primary objective of this study was to demonstrate that a relationship existed between decorators' selection test scores and their job performance. The SRA Verbal Form, the EAS Numerical Ability Test, the EAS Space Visualization Test, and the Sales Attitude Checklist were evaluated as potential selection tests. Behavioral criteria and managerial ratings were used to asse… more
Date: May 1990
Creator: Irons, Deedra Kim
Partner: UNT Libraries
open access

Predictive Validity of the Retail Employment Inventory for the Selection of Over-the-Road Truck Drivers

Description: An independent pilot study suggested that the Retail Employment Inventory (REI) might be predictive of subjectively and objectively measured Over the Road (OTR) truck driver performance. The present validation study consisted of three parts. First, an examination of the relationship between REI scores and 11 objective, performance criteria revealed weak and non-significant correlations. Second, a comparison of subjective ratings and REI scores failed to replicate the findings of the pilot study… more
Date: May 1988
Creator: Nygren, Richard Edwin, 1964-
Partner: UNT Libraries
open access

Development of Biographical Predictors of Cashier Turnover at a Convenience Store Chain

Description: Subjects, 432 convenience store cashiers, were divided into long-tenure and short-tenure groups. Chi-square analysis of application blank information for a weighting sample drawn from both groups revealed two items which significantly (p < .05) differentiated between the long tenure and short-tenure groups: number of previous jobs and full-time/part-time preference. Response weights were computed for these two items and used to calculate composite scores for the remaining holdout sample. A sign… more
Date: May 1989
Creator: Huffcutt, Allen Ivan
Partner: UNT Libraries
open access

Impact of Interpersonal Skills Training on the Effectiveness of Self-Managed Work Teams

Description: The purpose of this study was to determine whether the teams that received interpersonal training would function more effectively as a team than the teams that did not receive training. Individuals from a large division of a major defense contractor in the southern part of the United States served as subjects. Data were collected using the Team Effectiveness Profile designed to measure team effectiveness. This survey measures the overall score as well as five sub-scores. It was hypothesized tha… more
Date: May 1994
Creator: Flax, Stacey L. (Stacey Lynn)
Partner: UNT Libraries
open access

Validation of a Selection Battery for Retail Sales People in Telecommunications

Description: The study employed 206 entry-level, retail sales associates working for a large telecommunications company across 70 store sites. The purpose of the study was to discriminate successful performers from those with little sales potential via a valid, fair, and practical selection procedure. The experimental test set consisted of the General Ability Battery, Sales Attitude Checklist, Wonderlic Personnel Test, SRA Verbal Form, School and College Ability Test Verbal, SPA Arithmetic Index, and SRA Re… more
Date: May 1992
Creator: McTague, T. Scott
Partner: UNT Libraries
open access

The Effect of Presence of Support Systems and Level of Agreement on the Performance of Work Groups

Description: In the study of team-based organizations most of the research has focus on the internal make-up and structure of teams. Recently there has been more interest in the effects that environment has on teams. With this new focus Support Systems in organizations have become an area of interest. Examining the perceptions of workers with respect to support systems of organizations could give insight into performance. This study specifically examines the interaction between a team's shared perception of… more
Date: May 1999
Creator: Adcock, John R. (John Roger)
Partner: UNT Libraries
open access

Managerial self-awareness and its impact on leadership in high-performing managers.

Description: Managerial self-awareness is thought to impact leadership. A multi-rater feedback instrument was used to gather performance data on 70 managers in a large multi-national airline in regards to five leadership dimensions: making sound decisions, driving for results, effective communication, self-management, and innovation. Difference scores between self and direct reports were calculated and used as the operational definition of managerial self-awareness. T-tests were run to examine the differenc… more
Date: May 2002
Creator: Yancey, Margaret
Partner: UNT Libraries

Longitudinal Study of the Impact of Performance Appraisals in Organizations

Description: The purpose of this study was to determine the effectiveness of and the subjects' overall satisfaction with the implementation of an internally created performance appraisal system. The system was implemented at a major technology consulting firm in the US. The subjects of this study were manager level employees of the firm. An employee survey conducted annually at the firm included questions relating to the implementation of the performance appraisal system. Eight years of managers' responses … more
Access: Restricted to UNT Community Members. Login required if off-campus.
Date: May 2006
Creator: Herreid, Cheryl
Partner: UNT Libraries
open access

Dimensional Assessment of Empowerment in Organizations

Description: This research project was inspired by a survey that was designed to help an organization determine how well it was doing in its efforts to empower associates and achieve a goal of continuous improvement. Initial review of the survey created suspicion that the survey was not built around the appropriate dimensions to accurately measure the level of empowerment in organizations. As such, the survey was psychometrically analyzed to determine the validity of the instrument as a measure of empowerme… more
Date: May 2003
Creator: Bodner, Sarah L.
Partner: UNT Libraries
open access

Validation of a Test Battery for the Selection of Driver Managers in a Trucking Organization

Description: This study was a concurrent validation of a paper and pencil test battery used at a national trucking company. Forty-eight driver managers were rated by their immediate supervisors with the performance appraisal covering 12 dimensions of job behavior that was developed by the experimenter. The driver managers were also administered the Wesman Personnel Classification Test, the Watson-Glaser Critical Thinking Appraisal, and the California Psychological Inventory (CPI). A biographical information… more
Date: May 1990
Creator: Cassel, Shirley T. (Shirley Tamsen)
Partner: UNT Libraries
open access

Development of a Model of Leadership for Self-Managed Teams in a Greenfield Environment

Description: This study identified and defined leader behaviors with two levels of leadership in a self-managed team organization. Job analysis methodology was used. A comparison of task importance values was made within groups and between hierarchical levels in the organization. Identified leader behaviors were compared with effective, traditional leader performance. Qualitative data collected throughout the investigation clarified an integrative model for effective organizations developed from the literat… more
Date: May 1992
Creator: Burress, Mary Ann
Partner: UNT Libraries
open access

The Impact of Training on Employee Advancement

Description: In recent years, organizations have invested increasing financial and labor-related resources on employee training. The assumption is that training will benefit the organization through improved performance which will result in greater efficiency, greater customer satisfaction and, ultimately, increased revenue and profits. Further, employees are assumed to benefit because their improved performance should lead to career advancement and increased compensation. However, measuring the effect of t… more
Date: May 2011
Creator: Bradley, Lori
Partner: UNT Libraries
open access

Design and Empirical Analysis of a Model of Empowering Leadership.

Description: Mid-level leaders are often expected to implement employee empowerment initiatives, yet many do not have a clear understanding of how to empower employees. To address this issue, a model of empowering leadership was developed. The model presents specific, actionable behaviors that a leader should perform in order to empower employees. The model comprises 13 factors built around the areas of ability, accountability, and authority. First, leaders must ensure employees have the ability to be empo… more
Date: May 2005
Creator: Bodner, Sarah L.
Partner: UNT Libraries
Back to Top of Screen