What Do You Say After You've Said "I'm Sorry"? The Development of a Measure of Supportive Communication
Description:
Missing from extant social support literature is a measure of what support providers say to other individuals with problems. To address this void, a two-stage study focused on the messages of potential support providers and how recipients perceived those messages as Helpful, Comforting, and Appropriate. Responses elicited from subjects (n=587) in Stage I were coded according to content (emotional, cognitive, emotional/cognitive) and given to Stage 2 subjects (n=433) for assessment. The results …
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Date:
December 1989
Creator:
Olson, J. Jeanene (Joyce Jeanene)
Partner:
UNT Libraries