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Decision Makers’ Cognitive Biases in Operations Management: An Experimental Study

Description: Behavioral operations management (BOM) has gained popularity in the last two decades. The main theme in this new stream of research is to include the human behavior in Operations Management (OM) models to increase the effectiveness of such models. BOM is classified into 4 areas: cognitive psychology, social psychology, group dynamics and system dynamics (Bendoly et al. 2010). This dissertation will focus on the first class, namely cognitive psychology. Cognitive psychology is further classified… more
Date: May 2016
Creator: AlKhars, Mohammed
Partner: UNT Libraries
open access

Quality Management Theory Development and Investigation of the Constructs within an Organizational Framework

Description: Supply chain management (SCM) and quality management (QM) share some common literature and have overlapping domains that reinforce each other in the supplier and customer relationship management areas. Despite the recognized importance of supplier and customer relationships toward achieving quality goals, limited prior research examines whether SCM represents a distinct construct within the prominent existing quality focused organizational frameworks such as the Malcolm Baldrige National Qualit… more
Date: May 2016
Creator: Peng, Xianghui
Partner: UNT Libraries
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