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An Analysis of Information Technology (IT) Post-Adoption Behavior

Description: The primary focus of this research is explicating the role of emotion in IT post-adoption behavior. Studied in the context of intelligent personal assistants (IPA), a class of conversational artificial intelligence (AI), the first study integrates elements from computer science, communications, and IS disciplines. The research identifies two constructs vital for speech-based technologies, natural language understanding, and feedback, and examines their role in use decisions. This work provides… more
Date: August 2020
Creator: Mamun, Md Rasel Al
Partner: UNT Libraries

Does Quality Management Practice Influence Performance in the Healthcare Industry?

Description: This research examines the relationship between quality management (QM) practices and performance in the healthcare industry via the conduct of three studies. The results of this research contribute both to advancing QM theory as well as in developing a unique text mining method that is illustrated by examining QM in the healthcare industry. Essay 1 explains the relationship between operational performance and QM practices in the healthcare industry. This study analyzed the findings from the li… more
Date: August 2020
Creator: Xie, Heng
Partner: UNT Libraries

Augmented Reality Intentions in Social Networking and Retail Apps

Description: This dissertation contributes to IS research by explaining user intentions while using AR features in mobile social networking and retail app contexts. It consists of three essays, which use partial least squares modeling to analyze different consumer behavior models. The first essay examines the influence of quality, human, and environmental factors on AR reuse intention in a mobile social networking context. The second essay introduces position relevance, a new construct essential to AR resea… more
Date: August 2020
Creator: David, Alsius
Partner: UNT Libraries
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