The Impact of Music on the Shopping Behaviors of Generation Y Consumers in a College Campus Bookstore
Description:
The purpose of this study was to identify the effect of background music in a retail setting on Generation Y students’ shopping behaviors by using the Mehrabian-Russell environmental psychology model. the study examined the impact of genre, volume, and song familiarity on purchase intention, as well as whether these musical factors would produce a change in mood. the influence of involvement with shopping on in-store music was also examined. a total of 251 students completed pre- and post-shopp…
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Date:
May 2012
Creator:
Turner, Lindsey Jean
Partner:
UNT Libraries