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open access

Employee Theft: The Relationship of Shrinkage Rates to Job Satisfaction, Store Security, and Employee Reliability

Description: The correlation between employee theft and various employee attitudes is investigated with 489 subjects from a large discount store chain located in the southeastern United States. Subjects completed two tests: Personnel Decisions, Inc. 's Employment Inventory/Customer Service Inventory which measures employee reliability and orientation toward providing customer service; and the Organization Responsiveness Questionnaire which measures satisfaction and perceived store security. Individual score… more
Date: August 1992
Creator: LaFosse, W. Greg
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

Validation of a Selection Battery for Retail Sales People in Telecommunications

Description: The study employed 206 entry-level, retail sales associates working for a large telecommunications company across 70 store sites. The purpose of the study was to discriminate successful performers from those with little sales potential via a valid, fair, and practical selection procedure. The experimental test set consisted of the General Ability Battery, Sales Attitude Checklist, Wonderlic Personnel Test, SRA Verbal Form, School and College Ability Test Verbal, SPA Arithmetic Index, and SRA Re… more
Date: May 1992
Creator: McTague, T. Scott
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

Relationship Between Employee Age and Perceptions of Work in Self-Managed Work Groups

Description: Derived from sociotechnical systems theory, autonomous or self-managed work groups are a form of work design in which employees are multi-skilled, take responsibility for the group's tasks, and have discretion over the decisions which impact group performance. Previously collected survey data from 602 employees of a southwestern manufacturing firm were examined via factor analyses and multivariate analysis of variance. Significant differences were found for self-managed work group members versu… more
Date: August 1992
Creator: Miller, Carolyn
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

The Self-Managed Work Team Environment: Perceptions of Men and Women

Description: The present study empirically examined working behaviors of men and women within a self-managed working environment. Three models of women and work were studied. Results indicated women exhibited higher levels of job meaning and continuance commitment. The more self-managed production team exhibited higher levels of growth need strength, support from co-workers, continuance commitment, task significance and lower levels of role conflicts. Support teams exhibited higher levels of autonomy and sa… more
Date: August 1992
Creator: Martins-Crane, Lolin
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

Impact of Job Classification Level on Perceived Empowerment Level in a Work Setting

Description: Empowerment, which has been described as both a means of effecting higher and more efficient quality work outputs and a means of facilitating greater freedom in the workplace combines elements of philosophy, psychology, and management theory. The perceptions of the present empowerment level of 3500 employees of a division of a major corporation were analyzed using data from an empowerment survey. The results were examined using correlational and factorial measures to test the structure of the s… more
Date: August 1992
Creator: Thornton, Renita
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

Development of a Model of Leadership for Self-Managed Teams in a Greenfield Environment

Description: This study identified and defined leader behaviors with two levels of leadership in a self-managed team organization. Job analysis methodology was used. A comparison of task importance values was made within groups and between hierarchical levels in the organization. Identified leader behaviors were compared with effective, traditional leader performance. Qualitative data collected throughout the investigation clarified an integrative model for effective organizations developed from the literat… more
Date: May 1992
Creator: Burress, Mary Ann
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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