Worker Displacement by Artificial Intelligence (AI): The Impact of Boundary-Spanning Employees
Description:
Limited literature examines the impact of the displacement of boundary-spanning employees artificial intelligence (AI). Scholars and practitioners appear focused on tangible benefits of AI adoption, and do not seem concerned by any less tangible and possibly untoward implications of worker (particularly boundary-spanning worker) displacement. My dissertation addresses this gap in the literature. In Essay 1, a qualitative study is performed to anchor the research on the appropriate ethnographic …
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Date:
May 2023
Creator:
Ekezie, Uchenna P.
Partner:
UNT Libraries